Support
Need help with Chainloop? Write to burak.aksuu13@gmail.com and include your device model and what happened. We usually reply within a few days.
How do I play?
Drag a piece from the tray and drop it between any two pieces on the winding path. Three or more of the same color side by side pop. When the gap closes and the pieces that meet match, they pop too: a chain! Every few moves new pieces enter at the start of the path; if they spill into the hole at the end, the game is over. Tap a two-color piece to flip it.
Stones, ice, rocks, Jokers and Bombs
- Stone: matches nothing; breaks when a group right next to it pops.
- Hard rock: the first hit cracks it into a stone, the second breaks it.
- Iced piece: pops twice; the first match thaws the ice.
- Joker: takes the color of its neighbor where you drop it. Earned by popping 7 in one move.
- Bomb: clears two pieces on each side. Earned with 8+ pops or a ×3 chain.
Boosters and chests
Joker, Bomb and +3 Moves boosters sit below the tray in Adventure. You earn them from world chests, star chests and the daily gift. Drag a Joker or Bomb from its button onto the path; tap +3 Moves to use it.
Is my progress saved?
Yes. Your levels, stars, boosters, scores and even an unfinished game are saved on your device automatically, so you can close the app and continue later. Progress is not stored online, so deleting the app or changing phones starts a new game.
I bought "Remove ads". How do I get it back on a new phone?
Sign in with the same Apple or Google account, open the game and tap Settings → Restore purchases. You will not be charged again. Refunds are handled by the stores: reportaproblem.apple.com for Apple, or Play Store → Payments & subscriptions → Budget & history for Google Play.
How do I turn off reminders, sound or vibration?
Open the game, tap the settings icon on the main screen, and use the switches. You can also turn notifications off in your phone's settings.
How do I change my ad privacy choices?
In the European Economic Area, UK and Switzerland: Settings → Ad privacy settings in the game. On iOS: Settings → Privacy & Security → Tracking. On Android: your device's Ads settings. See the privacy policy for details.
Does Chainloop work offline?
Yes, every mode works without an internet connection. Ads are shown only when you are online; if no ad is available, rewards such as "+5 moves" are given for free.